How it Works
Each month, we’ll speak together on the phone or via video conference two times. Because coaching is done over the telephone, it doesn’t matter where you live or work. In fact, I have clients from throughout the U.S. including Chicago, Denver, Los Angeles, D.C., New York, Orlando, and Dallas!
Just as you commit to a weekly schedule, I commit to getting to know you and giving you personal attention for your specific situation, goals and dreams.
In each session, we’ll focus on one or more areas in your life where you’d like to unlock your potential. I am equipped with tools and assessments to help you discover:
What's blocking you
How to create your future
Yes, there is a code of ethics, core competencies, accreditation processes and an International Coach Federation (industry association) that promotes the advancement of coaches. To learn more about this click here: http://www.coachfederation.org/ICF/
During our initial conversations and/or discovery session, together we will identify if this is an appropriate fit. So, before you say “yes”, you will have a sample of what the coaching experience will be like. Until then, click on my BIO page to learn more about myself and my approach in coaching.
If you are interested in beginning the coaching process, please contact me via phone or email so we can schedule our initial discovery session to further explore the details of the coaching relationship.
- Be a partner in bringing out the best, the deepest, and the truest in you
- Provide safety, encouragement and support; an environment in which you can relax and explore
- Respect the confidentiality of the agreements we make
- Expand your view of what is possible and promote discovery of new insights
- Give you input, straight feedback and operate as a sounding board
- Listen carefully to what you say and ask questions that increase awareness
- Be an on-going resource for you in accomplishing your intentions
Yes, I call it my “participate and get your money back” guarantee. If within the first month of our relationship you show up to the calls and participate fully in the coaching process, you can simply let me know this is not working for you and I will completely refund your money. To honor the coaching agreement and the coaching process, if you sign up and do not show up for your coaching sessions, do not do the follow up work, etc, then we will not refund your money
Is this client center and my data secured and safe?
Yes! In fact, there are 3 levels of security: provided to keep your data safe and confidential:
- username and password protected
- Verisign Security Certificate protects your data on this site
Is my information confidential?
Yes.This site is protected by a username/password system. You are the only one that has access to your information.
Yes! In the event that you would like support on something that comes up in between our meetings, you can post an inquiry to the Client Log and we can have “just in time” coaching via your Private Client Website or you can text or call me.
What is the “Register Now” link and when would I use it?
If you are interested in becoming a client or beginning the coaching process, you can create your own account to access the private client area. When you “register” I will be notified that your account has been created and will need to activate your account. This could take up to 24 hours.
How do I access your private client area and how do I log in?
Click on the Client Login Link (above, at the top center of this website page). Then enter the username and password that has been assigned to you. Don’t have login information yet? Contact me so we can get an account created for you.
I have a password that I use for most of my on-line accounts. Can I change the password you assigned to me?
Yes. You will need to log in initially using the password I assigned to you. Once you log in you can change your password at any time under your Client Profile Page.
What if I forget or lose my password and login information?
If you simply forgot your password, you can still go to the Login Link. Enter your username and click on the “I Forgot My Password Button”. You will receive an email shortly with your password included.
If you misplaced both your username and your password, contact me and I will forward you your information.
I’m trying to log in, but it will not accept my username or password, what do I do?
Remember that the login information is case sensitive, so enter it exactly like it was given to you. If you are unsure what that is, you can contact me via email and I’ll forward that to you.
What makes up a “Welcome Packet” and what do I do with this?
A welcome packet consists of some basic forms, documents and resources that will help to get us started in the coaching process. By completing the information in the welcome packet, you are providing me with some helpful information so I know best how to support you, guide you and work together with you. It includes a “Client Profile” form, a “Goals” form and also a “Discovery” form. You will also find our coaching agreement located in this packet. It is customary for you to complete these items prior to our initial coaching session together.
What if I need to reschedule my appointment?
It’s easy. With at least a 24-hour notice, you can reschedule any appointment by texting me or by using the on-line calendaring system, just follow the following steps:
- Login to your Private Client Website Area
- Click on the Calendar Menu
- Locate and click on the desired block of “Available” time (or if you already have an existing appointment, click on the title of your existing appointment you wish to reschedule)
- Click on the “Edit” button and change the details of the appointment to correspond with an “Available” block of time.
How do I easily make my payments for my coaching services?
After the coaching agreement is signed, you’ll receive an invoice from my practice letting you know the amount committed to for that coaching duration. You will have the opportunity to pay through the secure payment system. A link to remit payment is shown in the invoice.
What are the various methods of payment I can use to pay for my coaching services?
- Debit or Credit Card, EFT
- To pay by Credit Card: When you receive your invoice, click on the link within the invoice. Here you can either enter your debit/credit card number and my system will automatically (and securely) process your payment.
Why people love Trinity Breakthrough Coaching
Getting Started with Danille is Easy
Schedule a free discovery session to find out what coaching can do, help you figure out if coaching is for you, and if all that is great, to see if we are a good match.